How can we help you?
Sending and receiving money
What do I need to do if I am expecting a transfer for a big amount?
If the transfer is higher than your iCard for Business account limits, you need to contact us to review your case. You can check your payment limits here.
Keep in mind that we conduct regular checks on all transfers and on some occasions, we may ask for additional documents in order to process the payment. That is necessary because we need to comply with certain regulations and guarantee the security of all clients. If we stop your bank transfer, our team will contact you by e-mail requesting additional documents and/or information.
Still need help?
In case you didn't find what you were looking for, please contact us for more information.
Contact support
