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Money transfers
Why is my transfer still pending in the iCard app?
There are several reasons why your outgoing transfer may appear as 'pending':
- It might be in process which can take up to 24 hours, or it has not been reviewed yet if it's a holiday or the weekend;
- Our team is performing additional checks to ensure that your transaction is compliant with certain regulations and to guarantee the safety of your funds;
- We need additional documents and/or information to finish the necessary checks. In case we need more details, we’ll let you know by sending you instructions via e-mail.
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