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Money transfers
Why was my transfer to a card unsuccessful?
Your card transfer might fail due to one of the following reasons:
- The card you’re trying to send money to is either blocked, destroyed, or expired;
- The recipient’s card you’re trying to send money to isn't active;
- The card issuer or the receiver’s bank has returned the transfer or it was restricted due to risk considerations;
- The recipient’s card is not eligible for this kind of payment;
- There was a technical error.
In such cases, you can contact the recipient to check with his bank or ask him for an alternative card.
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