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Why does the terminal ask me for a PIN when I make a contactless payment?

Paying contactless with your debit card is fast and convenient. However, for greater security and regulatory compliance, you’ll be asked to enter your card’s PIN code whenever:

• You make a single contactless card transaction above 50.00 EUR;
• You make consecutive PIN-less, contactless purchases exceeding 150.00 EUR in total;
• You make five consecutive contactless purchases and each of them is below 50.00 EUR.

Any time you make a contactless transaction which prompts you to enter your card’s PIN, the counter will reset.

Keep in mind that these rules don’t apply for contactless payments with your phone using iCard Pay, Google Pay, or Apple Pay since you always authenticate your transactions with a passcode or biometric data.

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Where can I find my card’s PIN code?