How can we help you?

What does 'cold storage' mean?

It means that the reserve where your assets are being stored is not connected to a server or stored on a computer connected to the internet. This helps protect your assets from the outside world. All assets you invest via iCard are held by Bitpanda as a trustee – they are all 100% backed by real assets.

Still need help?

In case you didn't find what you were looking for, please contact us for more information.

Contact support
Cookie Icon
Choose your cookies

We use cookies that give you a better personalized experience and help us improve our website. You can manage them from "Settings" whenever you wish. To find out more, read our "Cookie Policy".

Message us
on WhatsApp