on Android or 
on iOS.
Accounts
Valid from 16.04.2021
| Service Fees: | |
|---|---|
| Open account | Free of charge |
| Monthly service fee | Free of charge |
| Annual service fee | Free of charge |
| Money transfers: | |
|---|---|
| Send money to other account within the system | Free of charge |
| Receive money from other account within the system | Free of charge |
| Account Funding Fees: | |
|---|---|
| Funding via Trustly | 1.5%, Min. 1.50 EUR, Max. 10.00 EUR |
| Funding via Bank transfer | Free of charge |
| Funding via consumer card MasterCard/VISA, issued in EU 1 | 0.5%, Min. 0.10 EUR |
| Funding via other type card MasterCard/VISA/JCB 1 | 1.5%, Min. 0.75 EUR |
| Outgoing transfers to bank accounts: | |
|---|---|
| Within the system | Free of charge |
| Transfers in BGN currency | 0.50 EUR |
| SEPA transfer | 1.00 EUR |
| Transfer in EUR outside the EU and EEA - SHA | 10.00 EUR |
| Transfer in EUR outside the EU and EEA - OUR | 15.00 EUR |
| Outgoing transfer in CHF – 'SHA' | 4.00 EUR |
| Transfer in CZK currency | 4.00 EUR |
| Transfer in PLN currency | 15.00 EUR |
| Transfer in RON currency | 4.50 EUR |
| Transfer in GBP to the UK - SHA 2 | 4.50 EUR |
| Transfer in GBP currency within EU and EEA countries - SHA | 4.50 EUR |
| Transfer in GBP currency within EU and EEA countries - OUR | 4.50 EUR |
| Transfer in HRK currency | |
| (Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer) | |
| ≤ 500.00 EUR | 2.50 EUR |
| > 500.00 EUR and ≤ 10,000.00 EUR | 7.50 EUR |
| International transfer – 'SHA' | 0.2%, Min. 5.00 EUR |
| International transfer – 'OUR' (includes the fee for 'SHA') 3 | + 25.00 EUR |
| Request for cancellation / return of a payment - pending transfer | 10.00 EUR |
| Request for cancellation / return of a payment - executed transfer in BGN 4 | 15.00 EUR |
| Request for cancellation / return of a payment - executed transfer SEPA & SWIFT 5 | 75.00 EUR + any fees charged by the Correspondent Bank |
| Investigation of an executed transfer initiated by a Correspondent Bank | 50.00 EUR |
| SWIFT investigation commencing within 3 months of original transaction date 5 | 75.00 EUR + any fees charged by the Correspondent Bank |
| SEPA investigation commencing within 13 months of original transaction date 5 | 30.00 EUR + any fees charged by the Correspondent Bank |
| Other fees: | |
|---|---|
| E-money redemption upon closing of an account | 15.00 EUR |
| SEPA Direct Debit Processing | 0.50 EUR |
| Refund of SEPA Direct Debit Payment 6 | 1.00 EUR |
| Paper statement or additional information/requests on transactions and balance 7 | 2.50 EUR |
| Tax Payment | 0.25 EUR |
- 1. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee
- 2. The receiver's bank may apply additional fees for incoming transfers
- 3. When a bank transfer is sent outside EEA the charges will be paid (SHA/OUR) in accordance with the payers’ selection. If the option ‘OUR’ is chosen the charges will be fully collected from the payer and include all the expenses related to the transfer, as well as additional fee stated in the Tariff
- 4. Available up to 5 working days
- 5. For investigations commencing after 3 months of original transaction date, we will communicate the charges after receiving the information from the Correspondent Bank.
- 6. You can request a refund of a SEPA Direct Debit debited within a period of eight weeks after the execution date and of any unauthorized transaction after eight weeks and up to thirteen months after the payment
- 7. Account statement or written confirmation for transfer or payment, stamped and signed by iCard. The documents could be sent to the registered e-mail or via courier. Additional fee for delivery via courier will be applied according to the delivery address.
Cards
Tap and Pay Contactless card
| Service Fees: | |
|---|---|
| Main card issuance | Free of charge |
| Monthly service fee | Free of charge |
| Transaction fees: | |
|---|---|
| ATM Cash withdrawal in BGN | 0.50 EUR |
| ATM cash withdrawal in EU countries | 2.00 EUR |
| ATM cash withdrawal in non-EU countries | 3.00 EUR |
| ATM Balance check | 0.50 EUR |
| POS cash withdrawal 1 | 1.0% + 3.00 EUR, Min. 5.00 EUR |
| Payment on POS terminal | Free of charge |
| Fee for initiating chargeback procedure | 5.00 EUR + any additional charges from the Card shemes |
- 1. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
iCard Visa Card
| Service Fees: | |
|---|---|
| Main card issuance | Free of charge |
| Additional card issuance | 1.00 EUR |
| Replacing of expired card | Free of charge |
| Replacing of non-expired card (loss, theft, stolen, damaged) 1 | 3.00 EUR |
| Transaction fees: | |
|---|---|
| ATM Cash withdrawal in BGN | 0.50 EUR |
| ATM cash withdrawal in EU countries | 2.00 EUR |
| ATM cash withdrawal in non-EU countries | 3.00 EUR |
| ATM Balance check | 0.50 EUR |
| POS cash withdrawal 2 | 1.0% + 3.00 EUR, Min. 5.00 EUR |
| Payment on POS terminal | Free of charge |
| Internet payments | Free of charge |
| Original credit transaction 3 | 1.00 EUR |
| Fee for initiating chargeback procedure | 5.00 EUR + any additional charges from the Card shemes |
- 1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
- 2. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
- 3. Аpplied for direct payouts to your cards.
iCard Visa Infinite Card
| Service Fees: | |
|---|---|
| Main card issuance | Free of charge |
| Additional card issuance | 9.99 EUR |
| Monthly subscription - service fee per month 1 | 9.99 EUR |
| Annual subscription – service fee per year 2 | 99.99 EUR |
| Service cancelation 3 | 25.99 EUR |
| Replacing of expired card | Free of charge |
| Replacing of non-expired card (loss, theft, stolen, damaged) 4 | 19.99 EUR |
| Transaction fees: | |
|---|---|
| First 5 Cash withdrawals in EU countries | Free of charge |
| ATM Cash withdrawal in BGN | 0.50 EUR |
| ATM cash withdrawal in EU countries | 2.00 EUR |
| ATM cash withdrawal in non-EU countries | 3.00 EUR |
| ATM Balance check | 0.50 EUR |
| POS cash withdrawal 5 | 1.0% + 3.00 EUR, Min. 5.00 EUR |
| Payment on POS terminal | Free of charge |
| Internet payments | Free of charge |
| Original credit transaction 6 | 1.00 EUR |
| Fee for initiating chargeback procedure | 5.00 EUR + any additional charges from the Card shemes |
- 1. The service fee will be applied once a month during the term of the iCard Visa Infinite Agreement if you choose the monthly subscription plan
- 2. The service fee will be applied once a year during the term of the iCard Visa Infinite Agreement if you choose the annual subscription plan
- 3. Available for the monthly subscription plans only
- 4. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
- 5. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
- 6. Аpplied for direct payouts to your cards.
iCard Visa Metal Card
| Service Fees: | |
|---|---|
| Main card issuance | Free of charge |
| Monthly subscription - service fee per month 1 | 13.99 EUR |
| Annual subscription - service fee per year 2 | 159.00 EUR |
| Service cancelation 3 | 99.00 EUR |
| Replacing of expired card | Free of charge |
| Replacing of non-expired card (loss, theft, stolen, damaged) 4 | 99.00 EUR |
| Transaction fees: | |
|---|---|
| ATM Cash withdrawal in BGN | Free of charge |
| ATM cash withdrawal in EU countries | Free of charge |
| ATM cash withdrawal in non-EU countries | 3.00 EUR |
| ATM Balance check | 0.50 EUR |
| POS cash withdrawal 5 | 1.0% + 3.00 EUR, Min. 5.00 EUR |
| Payment on POS terminal | Free of charge |
| Internet payments | Free of charge |
| Original credit transaction 6 | 1.00 EUR |
| Fee for initiating chargeback procedure | 5.00 EUR + any additional charges from the Card shemes |
- 1. The service fee will be applied once a month during the term of the iCard Visa Metal Agreement if you choose the monthly subscription plan.
- 2. The service fee will be applied once a year during the term of the iCard Visa Metal Agreement if you choose the annual subscription plan.
- 3. If you cancel your subscription for iCard Visa Metal you have to pay the service cancelation fee. If you have chosen an annual subscription plan, we shall not return the amount/part of the amount of the service fee. Please note that you have the legal right to cancel the service within 14 days of the card activation without paying this fee. However, you are obliged to compensate iCard AD by covering the cost for the production and personalization of your card for the total amount of 80 EUR.
- 4. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
- 5. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
- 6. Аpplied for direct payouts to your cards.
Virtual iCard
| Account Service Fees: | |
|---|---|
| First 2 virtual cards issuance (one Visa and one Mastercard) 1 | Free of charge |
| Additional card issuance | 1.00 EUR |
| Replacing of expired additional virtual card | 1.00 EUR |
| Monthly service fee | Free of charge |
| Transaction fees: | |
|---|---|
| Internet payments | Free of charge |
| Original credit transaction 2 | 1.00 EUR |
| Fee for initiating chargeback procedure | 15.00 EUR |
| Transactions with tokenized virtual cards 3 | |
| Payment on POS terminal | Free of charge |
| ATM Cash withdrawal in BGN | 0.50 EUR |
| ATM cash withdrawal in EU countries | 0.50 EUR |
| ATM cash withdrawal in non-EU countries | 3.00 EUR |
| ATM Balance check | 0.50 EUR |
- 1. The two first virtual cards are free of charge and will be automatically replaced free of charge after their expiration date
- 2. Аpplied for direct payouts to your cards.
- 3. Virtual cards could be tokenized with third-party payment apps. This makes them eligible for contactless POS payments and cash withdrawals.
Virtual e-GiftCard
| Account Service Fees: | |
|---|---|
| Main card issuance | 1.00 EUR |
| Monthly service fee 1 | 3.00 EUR |
| Transaction fees: | |
|---|---|
| Internet payments | Free of charge |
| Payment on POS terminal 2 | Free of charge |
| Original credit transaction 3 | 1.00 EUR |
| Fee for initiating chargeback procedure | 15.00 EUR |
- 1. Starts after the 6th month of the Virtual e-GiftCard receiving and will be applied to the remaining balance
- 2. Contactless payments on POS are currently available only for e-GiftCards Mastercard with NFC-enabled mobile devices
- 3. Аpplied for direct payouts to your cards.
Plastic GiftCard
| Account Service Fees: | |
|---|---|
| Card issuance | 5.00 EUR |
| Replacing of non-expired card (loss, theft, stolen, damaged) 1 | 6.00 EUR |
| Monthly service fee 2 | 3.00 EUR |
| Transaction fees: | |
|---|---|
| Internet payments | Free of charge |
| Payment on POS terminal | Free of charge |
| PIN change on ATM | Free of charge |
| Original credit transaction 3 | 1.00 EUR |
| Fee for initiating chargeback procedure | 15.00 EUR |
| E-money redemption upon closing of an account | 10.00 EUR |
- 1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
- 2. Starts after the 6th month of the GiftCard receiving and will be applied to the remaining balance
- 3. Аpplied for direct payouts to your cards.
NFC Wearables
| Service Fees: | |
|---|---|
| NFC Wearable order | 19.00 EUR |
| Transaction fees: | |
|---|---|
| Payment on POS terminal | Free of charge |
| Fee for initiating chargeback procedure | 5.00 EUR + any additional charges from the Card schemes |
Limits
Standard Plan Limits (EUR)
Tap & Pay Contactless Card
| Payments on POS | |
|---|---|
| Single Amount | 2500 |
| Daily Count | 50 |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 300 |
| Daily Count | 5 |
| Amount | 1000 |
| Weekly Count | - |
| Amount | 2000 |
| Monthly Count | - |
| Amount | 2000 |
| Annual Count | - |
| Amount | - |
Virtual Card iCard
| Payments in Internet | |
|---|---|
| Single Amount | 2500 |
| Daily Count | - |
| Amount | 2500 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 2500 |
| Daily Count | 25 |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 300 |
| Daily Count | 5 |
| Amount | 1000 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| ATM Deposit | |
|---|---|
| Single Amount | 2000 |
| Daily Count | - |
| Amount | 4000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
Virtual e-GiftCard
| Maximum funding amount of Virtual Gift Card | |
|---|---|
| Single Amount | 5000 |
| Daily Count | - |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Maximum received amount via Virtual Gift Card | |
|---|---|
| Single Amount | 5000 |
| Daily Count | - |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Payments in Internet | |
|---|---|
| Single Amount | 2500 |
| Daily Count | - |
| Amount | 2500 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 2500 |
| Daily Count | 25 |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
iCard Visa Debit Card
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 300 |
| Daily Count | 5 |
| Amount | 1000 |
| Weekly Count | - |
| Amount | 2000 |
| Monthly Count | - |
| Amount | 2000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 2500 |
| Daily Count | 25 |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Payments in Internet | |
|---|---|
| Single Amount | 2500 |
| Daily Count | - |
| Amount | 2500 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| ATM Deposit | |
|---|---|
| Single Amount | 2000 |
| Daily Count | - |
| Amount | 4000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
iCard Infinite Card
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 500 |
| Daily Count | - |
| Amount | 2000 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 5000 |
| Daily Count | - |
| Amount | 10000 |
| Weekly Count | - |
| Amount | 25000 |
| Monthly Count | - |
| Amount | 25000 |
| Annual Count | - |
| Amount | - |
| Payments in Internet | |
|---|---|
| Single Amount | 5000 |
| Daily Count | - |
| Amount | 10000 |
| Weekly Count | - |
| Amount | 25000 |
| Monthly Count | - |
| Amount | 25000 |
| Annual Count | - |
| Amount | - |
| ATM Deposit | |
|---|---|
| Single Amount | 2500 |
| Daily Count | - |
| Amount | 4000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
iCard Metal Card
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 500 |
| Daily Count | - |
| Amount | 4000 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 10000 |
| Daily Count | - |
| Amount | 15000 |
| Weekly Count | - |
| Amount | 50000 |
| Monthly Count | - |
| Amount | 50000 |
| Annual Count | - |
| Amount | - |
| Payments in Internet | |
|---|---|
| Single Amount | 10000 |
| Daily Count | - |
| Amount | 15000 |
| Weekly Count | - |
| Amount | 50000 |
| Monthly Count | - |
| Amount | 50000 |
| Annual Count | - |
| Amount | - |
| ATM Deposit | |
|---|---|
| Single Amount | 4000 |
| Daily Count | - |
| Amount | 4000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
iCard NFC Wearable
| Payments on POS | |
|---|---|
| Single Amount | 2500 |
| Daily Count | 50 |
| Amount | 5000 |
| Weekly Count | - |
| Amount | 15000 |
| Monthly Count | - |
| Amount | 15000 |
| Annual Count | - |
| Amount | - |
| Cash withdrawal (ATM and POS) | |
|---|---|
| Single Amount | 300 |
| Daily Count | 5 |
| Amount | 1000 |
| Weekly Count | - |
| Amount | 2000 |
| Monthly Count | - |
| Amount | 2000 |
| Annual Count | - |
| Amount | - |
iCard Plastic GiftCard
| Minimum funding amount of a Plastic GiftCard | |
|---|---|
| Single Amount | 10 |
| Daily Count | - |
| Amount | - |
| Weekly Count | - |
| Amount | - |
| Monthly Count | - |
| Amount | - |
| Annual Count | - |
| Amount | - |
| Maximum funding amount of a Plastic GiftCard | |
|---|---|
| Single Amount | 800 |
| Daily Count | - |
| Amount | 800 |
| Weekly Count | - |
| Amount | 10000 |
| Monthly Count | - |
| Amount | 10000 |
| Annual Count | - |
| Amount | - |
| Maximum received amount via Plastic GiftCard | |
|---|---|
| Single Amount | 800 |
| Daily Count | - |
| Amount | 800 |
| Weekly Count | - |
| Amount | 10000 |
| Monthly Count | - |
| Amount | 10000 |
| Annual Count | - |
| Amount | - |
| Payments in Internet | |
|---|---|
| Single Amount | 800 |
| Daily Count | - |
| Amount | 800 |
| Weekly Count | - |
| Amount | 5000 |
| Monthly Count | - |
| Amount | 5000 |
| Annual Count | - |
| Amount | - |
| Payments on POS | |
|---|---|
| Single Amount | 800 |
| Daily Count | 25 |
| Amount | 800 |
| Weekly Count | - |
| Amount | 10000 |
| Monthly Count | - |
| Amount | 10000 |
| Annual Count | - |
| Amount | - |
