iCard Mobile

Plans

Valid from 17.09.2020

Order iCard Visa
Cash withdraw on ATM
Top-up prepaid phones
Fund via stored card
Make payments with virtual cards
Fund via bank transfer
Make outgoing bank transfers
Activate and manage GiftCards
iCard messenger encrypted chat
Store loyalty and discount cards

Starter

Order iCard Visa
Cash withdraw on ATM
Top-up prepaid phones
Fund via stored card
Make payments with virtual cards
Fund via bank transfer
Make outgoing bank transfers
Activate and manage GiftCards
iCard messenger encrypted chat
Store loyalty and discount cards

Standard

maximum balance

Order iCard Visa
Cash withdraw on ATM
Top-up prepaid phones
Fund via stored card
Make payments with virtual cards
Fund via bank transfer
Make outgoing bank transfers
Activate and manage GiftCards
iCard messenger encrypted chat
Store loyalty and discount cards

No monthly fees or minimum balance requirements!

Accounts

Service Fees:
Open account	Free of charge
Monthly service fee	Free of charge
Annual service fee	Free of charge

Money transfers:
Send money to other account within the system	Free of charge
Receive money from other account within the system	Free of charge

Account Funding Fees:
Funding via Trustly	1.5%, Min. 1.50 EUR, Max. 10.00 EUR
Funding via Bank transfer	Free of charge
Funding via consumer card MasterCard/VISA, issued in EU ¹	0.5%, Min. 0.10 EUR
Funding via other type card MasterCard/VISA/JCB ¹	1.5%, Min. 0.75 EUR

Outgoing transfers to bank accounts:
Within the system	Free of charge
Transfers in BGN currency	0.50 EUR
SEPA transfer	1.00 EUR
International transfer in EUR outside the EU and EEA - SHA	10.00 EUR
International transfer in EUR outside the EU and EEA - OUR	15.00 EUR
Outgoing transfer in CHF – 'SHA'	4.00 EUR
Transfer in CZK currency	4.00 EUR
Transfer in PLN currency	15.00 EUR
Transfer in RON currency	4.50 EUR
Transfer in GBP currency within EU and EEA countries	4.50 EUR
Transfer in HRK currency
(Amount of transfer in EUR or its exchange value in foreign currency at the date of transfer)
≤ 500.00 EUR	2.50 EUR
> 500.00 EUR and ≤ 10,000.00 EUR	7.50 EUR
International transfer – 'SHA'	0.2%, Min. 5.00 EUR
International transfer – 'OUR' (includes the fee for 'SHA') ²	+ 25.00 EUR
Request for cancellation / return of a payment - pending transfer	10.00 EUR
Request for cancellation / return of a payment - executed transfer in BGN ³	15.00 EUR
Request for cancellation / return of a payment - executed transfer SEPA & SWIFT ⁴	75.00 EUR + any fees charged by the Correspondent Bank
Investigation of an executed transfer initiated by a Correspondent Bank	50.00 EUR
SWIFT investigation commencing within 3 months of original transaction date ⁴	75.00 EUR + any fees charged by the Correspondent Bank
SEPA investigation commencing within 13 months of original transaction date ⁴	30.00 EUR + any fees charged by the Correspondent Bank

Other fees:
E-money redemption upon closing of an account	15.00 EUR
SEPA Direct Debit Processing	0.50 EUR
Refund of SEPA Direct Debit Payment ⁵	1.00 EUR
Tax Payment	0.25 EUR

Cards

Tap and Pay Contactless card

Service Fees:
Main card issuance	Free of charge
Monthly service fee	Free of charge

Transaction fees:
ATM Cash withdrawal in BGN	0.50 EUR
ATM cash withdrawal in EU countries	2.00 EUR
ATM cash withdrawal in non-EU countries	3.00 EUR
ATM Balance check	0.50 EUR
POS cash withdrawal ¹	1.0% + 3.00 EUR, Min. 5.00 EUR
Payment on POS terminal	Free of charge
Fee for initiating chargeback procedure	5.00 EUR + any additional charges from the Card shemes

1. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.

iCard Visa Card

Service Fees:
Main card issuance	Free of charge
Additional card issuance	1.00 EUR
Replacing of expired card	Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged) ¹	3.00 EUR

Transaction fees:
ATM Cash withdrawal in BGN	0.50 EUR
ATM cash withdrawal in EU countries	2.00 EUR
ATM cash withdrawal in non-EU countries	3.00 EUR
ATM Balance check	0.50 EUR
POS cash withdrawal ²	1.0% + 3.00 EUR, Min. 5.00 EUR
Payment on POS terminal	Free of charge
Internet payments	Free of charge
Original credit transaction ³	1.00 EUR
Fee for initiating chargeback procedure	5.00 EUR + any additional charges from the Card shemes

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
2. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
3. Аpplied for direct payouts to your cards.

iCard Visa Infinite Card

Service Fees:
Main card issuance	Free of charge
Additional card issuance	9.99 EUR
Pre-order Monthly Plan - service fee per month during the 1st year ¹	5.99 EUR
Monthly subscription - service fee per month ²	9.99 EUR
Annual subscription – service fee per year ³	99.99 EUR
Service cancelation ⁴	25.99 EUR
Replacing of expired card	Free of charge
Replacing of non-expired card (loss, theft, stolen, damaged) ⁵	19.99 EUR

Transaction fees:
First 5 Cash withdrawals in EU countries	Free of charge
ATM Cash withdrawal in BGN	0.50 EUR
ATM cash withdrawal in EU countries	2.00 EUR
ATM cash withdrawal in non-EU countries	3.00 EUR
ATM Balance check	0.50 EUR
POS cash withdrawal ⁶	1.0% + 3.00 EUR, Min. 5.00 EUR
Payment on POS terminal	Free of charge
Internet payments	Free of charge
Original credit transaction ⁷	1.00 EUR
Fee for initiating chargeback procedure	5.00 EUR + any additional charges from the Card shemes

1. Promotional price during only the 1st year of the iCard Visa Infinite Agreement and valid for pre-orders. After the end of first year, the service will be switched automatically to the regular monthly subscription plan.
2. The service fee will be applied once a month during the term of the iCard Visa Infinite Agreement if you choose the monthly subscription plan
3. The service fee will be applied once a year during the term of the iCard Visa Infinite Agreement if you choose the annual subscription plan
4. Available for the monthly subscription plans only
5. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
6. Variable fee based on the calculated percentage of the amount, but subject to a minimum flat fee. The POS Operator can charge additional fees.
7. Аpplied for direct payouts to your cards.

Virtual iCard

Account Service Fees:
First 2 virtual cards issuance (one Visa and one Mastercard) ¹	Free of charge
Additional card issuance	1.00 EUR
Replacing of expired additional virtual card	1.00 EUR
Monthly service fee	Free of charge

Transaction fees:
Internet payments	Free of charge
Original credit transaction ²	1.00 EUR
Fee for initiating chargeback procedure	15.00 EUR

1. The two first virtual cards are free of charge and will be automatically replaced free of charge after their expiration date
2. Аpplied for direct payouts to your cards.

Virtual e-GiftCard

Account Service Fees:
Main card issuance	1.00 EUR
Monthly service fee ¹	3.00 EUR

Transaction fees:
Internet payments	Free of charge
Payment on POS terminal ²	Free of charge
Original credit transaction ³	1.00 EUR
Fee for initiating chargeback procedure	15.00 EUR

1. Starts after the 6th month of the Virtual e-GiftCard receiving and will be applied to the remaining balance
2. Contactless payments on POS are currently available only for e-GiftCards Mastercard with NFC-enabled mobile devices
3. Аpplied for direct payouts to your cards.

Plastic GiftCard

Account Service Fees:
Card issuance	5.00 EUR
Replacing of non-expired card (loss, theft, stolen, damaged) ¹	6.00 EUR
Monthly service fee ²	3.00 EUR

Transaction fees:
Internet payments	Free of charge
Payment on POS terminal	Free of charge
PIN change on ATM	Free of charge
Original credit transaction ³	1.00 EUR
Fee for initiating chargeback procedure	15.00 EUR
E-money redemption upon closing of an account	10.00 EUR

1. Not applicable in case of replacing defect card/tag for which Issuer is responsible.
2. Starts after the 6th month of the GiftCard receiving and will be applied to the remaining balance
3. Аpplied for direct payouts to your cards.

NFC Wearables

Service Fees:
NFC Wearable order	19.00 EUR

Transaction fees:
Payment on POS terminal	Free of charge
Fee for initiating chargeback procedure	5.00 EUR + any additional charges from the Card schemes

Limits

Standard Plan Limits (EUR)

Tap & Pay Contactless Card	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Payments on POS	2500	50	5000	-	15000	-	15000	-	-
Cash withdrawal (ATM and POS)	300	5	1000	-	2000	-	2000	-	-

Tap & Pay Contactless Card

Payments on POS
Single Amount	2500
Daily Count	50
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

Cash withdrawal (ATM and POS)
Single Amount	300
Daily Count	5
Amount	1000
Weekly Count	-
Amount	2000
Monthly Count	-
Amount	2000
Annual Count	-
Amount	-

Virtual Card iCard	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Payments in Internet	2500	-	2500	-	5000	-	5000	-	-

Virtual Card iCard

Payments in Internet
Single Amount	2500
Daily Count	-
Amount	2500
Weekly Count	-
Amount	5000
Monthly Count	-
Amount	5000
Annual Count	-
Amount	-

Virtual e-GiftCard	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Maximum funding amount of Virtual Gift Card	5000	-	5000	-	15000	-	15000	-	-
Maximum received amount via Virtual Gift Card	5000	-	5000	-	15000	-	15000	-	-
Payments in Internet	2500	-	2500	-	5000	-	5000	-	-
Payments on POS	2500	25	5000	-	15000	-	15000	-	-

Virtual e-GiftCard

Maximum funding amount of Virtual Gift Card
Single Amount	5000
Daily Count	-
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

Maximum received amount via Virtual Gift Card
Single Amount	5000
Daily Count	-
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

Payments in Internet
Single Amount	2500
Daily Count	-
Amount	2500
Weekly Count	-
Amount	5000
Monthly Count	-
Amount	5000
Annual Count	-
Amount	-

Payments on POS
Single Amount	2500
Daily Count	25
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

iCard Visa Debit Card	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Cash withdrawal (ATM and POS)	300	5	1000	-	2000	-	2000	-	-
Payments on POS	2500	25	5000	-	15000	-	15000	-	-
Payments in Internet	2500	-	2500	-	5000	-	5000	-	-
ATM Deposit	2000	-	4000	-	15000	-	15000	-	-

iCard Visa Debit Card

Cash withdrawal (ATM and POS)
Single Amount	300
Daily Count	5
Amount	1000
Weekly Count	-
Amount	2000
Monthly Count	-
Amount	2000
Annual Count	-
Amount	-

Payments on POS
Single Amount	2500
Daily Count	25
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

Payments in Internet
Single Amount	2500
Daily Count	-
Amount	2500
Weekly Count	-
Amount	5000
Monthly Count	-
Amount	5000
Annual Count	-
Amount	-

ATM Deposit
Single Amount	2000
Daily Count	-
Amount	4000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

iCard Infinite Card	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Cash withdrawal (ATM and POS)	500	-	2000	-	5000	-	5000	-	-
Payments on POS	5000	-	10000	-	25000	-	25000	-	-
Payments in Internet	5000	-	10000	-	25000	-	25000	-	-
ATM Deposit	2500	-	4000	-	15000	-	15000	-	-

iCard Infinite Card

Cash withdrawal (ATM and POS)
Single Amount	500
Daily Count	-
Amount	2000
Weekly Count	-
Amount	5000
Monthly Count	-
Amount	5000
Annual Count	-
Amount	-

Payments on POS
Single Amount	5000
Daily Count	-
Amount	10000
Weekly Count	-
Amount	25000
Monthly Count	-
Amount	25000
Annual Count	-
Amount	-

Payments in Internet
Single Amount	5000
Daily Count	-
Amount	10000
Weekly Count	-
Amount	25000
Monthly Count	-
Amount	25000
Annual Count	-
Amount	-

ATM Deposit
Single Amount	2500
Daily Count	-
Amount	4000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

iCard NFC Wearable	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Payments on POS	2500	50	5000	-	15000	-	15000	-	-
Cash withdrawal (ATM and POS)	300	5	1000	-	2000	-	2000	-	-

iCard NFC Wearable

Payments on POS
Single Amount	2500
Daily Count	50
Amount	5000
Weekly Count	-
Amount	15000
Monthly Count	-
Amount	15000
Annual Count	-
Amount	-

Cash withdrawal (ATM and POS)
Single Amount	300
Daily Count	5
Amount	1000
Weekly Count	-
Amount	2000
Monthly Count	-
Amount	2000
Annual Count	-
Amount	-

iCard Plastic GiftCard	Single Amount	Daily Count	Amount	Weekly Count	Amount	Monthly Count	Amount	Annual Count	Amount
Minimum funding amount of a Plastic GiftCard	10	-	-	-	-	-	-	-	-
Maximum funding amount of a Plastic GiftCard	800	-	800	-	10000	-	10000	-	-
Maximum received amount via Plastic GiftCard	800	-	800	-	10000	-	10000	-	-
Payments in Internet	800	-	800	-	5000	-	5000	-	-
Payments on POS	800	25	800	-	10000	-	10000	-	-

iCard Plastic GiftCard

Minimum funding amount of a Plastic GiftCard
Single Amount	10
Daily Count	-
Amount	-
Weekly Count	-
Amount	-
Monthly Count	-
Amount	-
Annual Count	-
Amount	-

Maximum funding amount of a Plastic GiftCard
Single Amount	800
Daily Count	-
Amount	800
Weekly Count	-
Amount	10000
Monthly Count	-
Amount	10000
Annual Count	-
Amount	-

Maximum received amount via Plastic GiftCard
Single Amount	800
Daily Count	-
Amount	800
Weekly Count	-
Amount	10000
Monthly Count	-
Amount	10000
Annual Count	-
Amount	-

Payments in Internet
Single Amount	800
Daily Count	-
Amount	800
Weekly Count	-
Amount	5000
Monthly Count	-
Amount	5000
Annual Count	-
Amount	-

Payments on POS
Single Amount	800
Daily Count	25
Amount	800
Weekly Count	-
Amount	10000
Monthly Count	-
Amount	10000
Annual Count	-
Amount	-

Download

Tariff of Fees

Plans

Accounts

Cards

Tap and Pay Contactless card

iCard Visa Card

iCard Visa Infinite Card

Virtual iCard

Virtual e-GiftCard

Plastic GiftCard

NFC Wearables

Limits

Standard Plan Limits (EUR)

Help

Legal