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What should I do if I receive a message ‘Oops, something went wrong’?

In such cases, it usually means there’s a temporary issue or the operation you’re trying to perform can’t be completed. 

You can try the following tips for general troubleshooting that might help you:

• Restart the app;
• Restart your phone;
• Check for updates and download the latest app version;
• Clear the app cache;
• Switch to another network (WiFi or mobile data).

If the issue persists, please get in touch with our Customer Support Team. You’ll need to provide us with the following information that will help us investigate the issue:

• What operation are you trying to perform?
• When was the exact time and date?
• What were the exact steps that you’ve taken?
• Take a screenshot or a short screen recording.

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How to restart my iCard app?