How can we help you?

How can I change my phone number?

To change your phone number, please send us a request from your registered e-mail at support@icard.com, or start a live chat. You should provide us with the number that‘s currently linked to your account and the new one you wish to use. Then you’ll be asked to answer a few short questions so that we can be sure that the request was sent by you. Once we receive your response, we’ll send you a request to take a selfie in the iCard app in order to verify your identity.

Please note that during the process of changing your phone number, some of the functionalities in your wallet will be unavailable for security reasons.