How can we help you?

How can I prevent fraud?

Your safety is our top priority and we take all necessary measures to protect your money and personal data. 

However, there are some measures you can take to prevent fraud and keep your account safe:

• Freeze your cards after each online payment;
• Buy things online only from reputable and reliable retailers;
• Don’t write down your card’s PIN and details. It’s better to check them in the app every time you need them;
• Don’t share any of your personal data. Remember that we’ll never ask you for your passcode, card details, PIN code, or other sensitive information;
• Always access our website by typing it into the browser. Don’t follow links from suspicious e-mails and texts;
• Change your passcode regularly and always use strong combinations;
• Don’t share your login details with anyone.