How can we help you?

My account was logged in from a new device, but it wasn't me. What should I do?

If you receive a notification that your account was logged in from another device but it wasn’t yours, please report it to our team as soon as possible. We’ll make sure to take the necessary actions to protect your funds and personal data. You can get in touch with us at +44 20 3129 1213. 

You can also try to log into your account from your device and change your passcode immediately by following the steps here.